Qualifications:· Education: A relevant degree in fields such as Computer Science, IT, or Software Engineering is preferred.· Certifications: Microsoft 365 Endpoint Administrator Associate, Microsoft 365 Administrator Expert, MS-102: Microsoft 365 Administrator, JAMF certificationSkills:· Proficiency in Windows and Mac OS, Microsoft 365 products including Outlook and Teams· Ability to troubleshoot L1-L2 issues related to Azure Active Directory, Teams/Zoom, Intune and modern desktop management, Autopilot, Mobile Device Management, Wi-Fi, VPN, Collaboration and Conferencing solutions.· Ability to cope with varying workloads and self-manage tasks.· Experience in an Executive Technical Support role.· Excellent communication skills and assertiveness.· Ability to show empathy and be able to communicate effectively with senior leaders. If you’re naturally a helper, enjoy assisting people with computer issues, and can explain technical details simply, this role might be a great fit for you. As an Executive Technical Support Engineer, you’ll be a trusted resource for our executives, providing them with reliable and efficient technical solutions. Offered salary is between $175,000 and $200,000 per year.
What we offer you
At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
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